To receive quick feedback? Submit multiple photos of the product. Include clear and complete information about your needs. Required Information: Nameplate picture + Machine Pictures Additional Requirements or Specifications Power Specification (Voltage, Hz, Phase) End user name if you are a dealer or trader Shipping Port and installation location ① Nameplate picture + Machine Pictures Nameplate picture (Include Maker, Model, Serial Number, and Specifications) Machine Pictures (Show the condition and design of the machine or parts) ② Additional Information Any special requirements Accessories Spare parts needed ③ Power Specification (Voltage, Hz, Phase) Voltage (Ex: 200, 220, 240, 380, 415 or more) Frequency (Hz) Phase (Single Phase or Three Phase) ④ End User Name (For Dealers or Traders) This prevents duplicate RFQs. ⑤ Shipping Address (Port, AirPort, and installation location) Shipping Address Nearest International Shipping Port or AirPort name Installation Location Contact us in case you need further information. Click to start Chat

How to get quick and fast feedback? Please send us nameplate pictures + product pictures as many as possible. Please elaborate on your requirements as much as possible. What information do we need? Nameplate picture + Parts Pictures Drawing or Datasheet (If the pictures are not available) Quantity End user name if you are a dealer or trader Shipping Information. ① Nameplate picture + Parts Pictures Nameplate picture (Maker, Model#, Serial#, Specification) ② Drawing or Datasheet (If pictures not available) If the pictures are unavailable, we must have the drawing or datasheet. ③ Quantity Please specify the quantity you need for packing and shipping costs. ④ End user name if you are a dealer or trader You need to specify the end user name to avoid duplication in RFQs We will protect your sales unless RFQs are duplicated with multiple suppliers ⑤ Shipping Address (Port, AirPort, and installation location) Shipping Address Nearest International Shipping Port or AirPort name Installation Location Contact us in case you need further information. Click to start Chat

How to get quick and fast feedback? Follow the "RFQ (Request for Quotation) Guidelines " below. We may need to verify your business information if your company is not verified. We will not coordinate your RFQ in case of your information is invalid Do you know what to buy? Specify the "Brand " or "Manufacturer " Specify the "Name of the Machine or Equipment " with the "Model number " Specify the " Application of the machine " Send us your " Final product pictures " if available. Send us " URS (User's requirements Specification), Datasheet or any documents " + Optional Information Power: Voltage, Hz, Phase Shipping: Shipping Port and Shipping Address Installation Location Training Requirements Don't you know what to buy? Specify the "Brand " or "Manufacturer " Specify the "Name of the Machine or Equipment " with the "Model number " Specify the "Application of the machine " Send us your "Final product pictures " if available. Send us "URS (User's requirements Specification), Datasheet or any documents " + Optional Information Power: Voltage, Hz, Phase Shipping: Shipping Port and Shipping Address Installation Location Training Requirements Contact us in case you need further information. Click to start Chat

How to get quick and fast feedback? Follow the "RFQ (Request for Quotation) Guidelines" below. We may need to verify your business information if your company is not verified. We will not coordinate your RFQ in case of your information is invalid Do you know what to buy? Specify the "Brand" or "Manufacturer" Specify the "Name of the Parts or Products" with the "Model number" Specify the "Application of the Parts or products" Send us "URS (User's requirements Specification), Datasheet or any documents" + Optional Information Power: Voltage, Hz, Phase Shipping: Shipping Port and Shipping Address Don't you know what to buy? Specify the "Name of the Parts or Product" Specify the "Application of the Parts or Product" Send us your "Final product pictures" if available. Send us "URS (User's requirements Specification), Datasheet or any documents" + Optional Information Power: Voltage, Hz, Phase Shipping: Shipping Port and Shipping Address Contact us in case you need further information. Click to start Chat

What is a good RFQ (Request for Quotation) The requested information is very clear Business Information is valid Payment and Delivery terms are clear Buyers or customers "Following good RFQ Guidelines will get an instant feedback" ① The Requested information is very clear RFQ type is clear whether it's replacement or a new project Buyers know specific brands, manufacturer, product names, and model numbers Provide nameplate pictures and necessary documents like drawings and datasheets ② Business Information is valid Using Company emails (Company Domains) Company Website is valid with an Email Signature Business information is verified both online and offline ③ Payment and Delivery terms are clear Shipping and Billing address is precise Delivery terms and payment terms are specific What does Bad RFQ (Request for Quotations) look like? The requested information is unclear. Business Information is not valid. Spams from India, Pakistan, China, and African countries will be blocked automatically. ① The requested information is unclear. Unable to provide brands, manufacturers, product names, and model numbers No pictures, documents, or relevant information on their RFQs Shows no knowledge of their RFQ on machines, parts, and products ② Business Information is not valid. Free Emails. (Gmail, Yahoo, and others) No Business Website or business catalog. Unable to verify business information. ③ Payment and Delivery terms are not clear They need a price for no reason. No Shipping and Billing Address information. Unspecific Payment and delivery terms. Contact us in case you need further information. Click to start Chat

️Why do we need to verify your business? Because time is money. We can't waste time with unverified users, customers, and buyers. It's dangerous to make any transactions with unverified business. How Komachine verify the business information? Country Business website Business Type Contact us in case you need further information. Click to start Chat

Unfortunately, we can't handle andy Bidding or Tender Project at the moment. We do not share supplier's contact details, so please handle your RFQs on your own. Why not handle Bidding · Tender RFQ? We are too busy handling daily transactions with buyers from 200 countries every day. Bidding is complicated and it demands intensive effort in a short time. No guarantee of winning the bidding. Too many duplicated RFQs from too many dealers and traders. We are not interested. Contact us in case you need further information. Click to start Chat

What to check with the terms and conditi o ns? Payment Terms Shipping · Delivery Documents Warranty Terms and Conditions must be mutually agreed at the time of PO (Purchase Order) or Contract Stage. We will not be legally responsible for any violations on the terms and conditions. 1. Payment Terms ① T/T (Bank Transfer) T/T (Telegraphic Transfer or Wire Transfer) is a bank transfer We charge you a 25 USD Bank Charge for below 1,000 USD transactions VIP Customers are exempted from Bank Charge Read more ② Paypal (Credit Card) Paypal is a Credit card payment, the fastest and easiest payment for buyers We charge you a 7.5% paypal transaction fee on the total transaction amount T/T is better and cheaper in case you have a transaction above 1,000 USD Read more ③ Net Payment We accept Net Payment only for multinational companies or stock-listed companies Read more ④ LC (Letter of Credit) We do not accept LC (Letter of Credit) Below 100,000 USD We do not accept LC from Pakistan, Bangladesh, and India for the moment Read more ⑤ Cash Payment (Payment in Korea) We do not accept face-to-face cash payment Your friends or family in Korea can make a bank transfer in Korean Currency to us Read more 2. Shipping · Delivery ① Express Service (FedEX & DHL & UPS & TNT) Fastest, Safest, and Easiest Shipping Service Intercoms: DAP Only, It's a door-to-door delivery service It's Door-to-Door Service, and we deliver the package to your office or factory Best Choice for High Value and Urgent Package Average Shipping Weight: 1~300kg Read more ② Air Cargo Fast and Safe Shipping Service. Intercoms: FCA (Free carrier) or CIP (Carriage and Insurance Paid to) Best Choice for High Value and Urgent Package Average Shipping Weight: 100~1,000kg Read more ③ Ocean (LCL · FCL) Economical shipping service for Heavy and Volumetric packages. Intercoms: FOB Condition or CIF or CFR Conditions Best Choice for High Weight and Volume. Average Shipping Weight: 100kg to Containers Based Read more ④ Ex Work Buyers and customers can handle shipping on their own Komachine will arrange shipping documents. Read more ⑤ Courier (Korea) Fast and Safe Shipping Service. It's CIP Conditions (Carriage and Insurance Paid to your nearest International Airport) Best Choice for High Value and Urgent Package Average Shipping Weight: 100~1,000kg Read more 3. Documents Quotation · Invoice Catalog Datasheet · Specification Drawing Manual CI/PL (Commercial Invoice and Packing List) AWB · BL (Air Waybill · Bill of Lading) Shipping Mark Certificate (CO, CC, CQ, Mill Certificate, Type Approval Certificate) Inspection Report (1st Party or 3rd party) Read More 4. Warranty The warranty is standard one year; in case of any problems with the machine or parts, we will be fully responsible for parts replacement. Read More Contact us in case you need further information. Click to start Chat

How to decide on the payment? Payment Terms and Conditions Total Amount Convenience How to verify Komachine bank information? We use only Korean Bank. (Bank Name : HANA BANK) We do not have any international office accepting the fund. The bank information is in every invoice issued by Komachine. Please verify with Komachine with bank information if you are uncertain. Komachine Payment Types ① T/T (Bank Transfer · Wire Transfer) T/T (Telegraphic Transfer) is a bank transfer, the most standard payment type. We charge you a 25 USD Bank Charge for below 1,000 USD transactions. VIP Customers are exempted from Bank charges. Read more ② PayPal (Credit Card) PayPal is a Credit card payment, the fastest and easiest payment for buyers. We charge you a 7.5% PayPal transaction fee on the total transaction amount. T/T is better and cheaper if you have a transaction over 1,000 USD. Read more ③ Net Payment We accept Net Payment only for multinational companies or stock-listed companies. Read more ④ LC (Letter of Credit) We do not accept LC (Letter of Credit) below 100,000 USD. We currently do not accept LC from Pakistan, Bangladesh, and India. Read more ⑤ Cash Payment (Payment in Korea) We do not accept face-to-face cash payment. Your friends or family in Korea can make a bank transfer in Korean Currency to us. Read more Contact us in case you need further information. Click to start Chat

The best time to use T/T (Bank Transfer or Wire Transfer) Any transactions above 500 USD. PayPal (Credit Card) can be easier and cheaper for any Transactions below 500 USD Your time is valuable. If you don't care about the additional charge, then use PayPal (Credit Card) Bank Charge (25 USD) We charge you 25 USD of Bank charge for under 1,000 USD transactions. Bank Charge will not be applicable if the buyer is paying our transaction fee. VIP Customers will be exempted from Bank charges in every transaction. T/T (Bank Transfer it Wire Transfer) process We issue you an invoice with bank information. Complete the payment through your bank online or offline Please send us the bank slip or bank receipt once payment is made. We send you a "Payment Message with Payment Receipt" after the remittance. Please verify bank information with Komachine if you are uncertain. We do not change the bank information without prior notice. Komachine Bank Information 1. All countries (USD, EURO, JPY, CAD, CNY, and OTHERS) Beneficiary Name: Komachine Account Number (IBAN Number): 209-910005-53438 Bank Name: HANA BANK Branch Name: SEODAEMUN YEOK SWIFT CODE: KOEXKRSE Phone number:+82-2-717-3536 Please verify bank information with Komachine if you are uncertain. We do not change the bank information without prior notice. 2. Bank Information for Cash Payment in Korea Beneficiary Name: Euncheol Park (박은철) Account Number (IBAN): 3333-07-3111443 Bank Name: KAKAO BANK Contact us in case you need further information. Click to start Chat

The best time to use PayPal (Credit Card) Any transactions below 500 USD Any transactions for personal purchase No time to visit the Bank or hate to wait in the bank Headache to make an International wire transfer But If the amount is more than 500 USD, please consider T/T (Bank Transfer) PayPal Charge PayPal Charge total of 7.5% Transaction fee, including the currency exchange rate. We recommend T/T (Bank Transfer) for any transaction above 500 USD to save your cost. PayPal (Credit Card) process We issue you an invoice with PayPal Link. Click the "PayPal Button" Complete the payment through "PayPal" with your "Credit Card" We send you a "Payment Message with Payment Receipt" after the remittance. Contact us in case you need further information. Click to start Chat

Who can proceed with Net Payment? Multinational Companies Stock Listed Companies Komachine's VIP customers (Transactions above 100,000 USD per year) Check Point Komachine may reject the buyer's PO if KSURE (Korea Trade Insurance Corporation) does accept the buyer's financial credibility. We do not accept DDP (Delivered Duty Paid)in whichever way. We must verify the buyer's information and financial credibility via KSURE (Korea Trade Insurance Corporation) for the Net Payment Process. Net Payment Process Verification of buyer's business information. (Upto 3~10 working days) Issue quotation or invoice as per the buyer's terms and conditions Complete the "Vendor Registration Form" requested by buyers Buyers send PO (Purchase Order) to Komachine Sign the contract in case it's required Payment will be completed as per PO (Purchase Order) by buyers Contact us in case you need further information. Click to start Chat

LC (Letter of Credit) Conditions. Any Transactions above 10,000 USD. Terms and conditions must be mutually agreed upon before opening LC. We accept only 100% Irrevocable LC at sight only. Exceptions (By 2023.DEC.31) We do not accept LC from India, Pakistan, and Bangladesh till 2023. We do not accept any "Usance LC." We may reject LC if the terms and conditions are not agreed upon. If you must make a transaction with us then look for an intermediary company for payment. We must verify the buyer's information and financial credibility via KSURE (Korea Trade Insurance Corporation) for the Net Payment Process. LC (Letter of Credit) process Verification of buyer's business information (Upto 3~10 working days) Discuss "LC terms and conditions" Buyer issues draft LC, and Komachine confirms the LC. Buyer issue Original LC to Komachine. Komachine follows all necessary documents, terms, and conditions as per LC. Contact us in case you need further information. Click to start Chat

The best time to use Cash Payment Any transactions below 1,000 USD. Any transactions for personal purchase No time to visit the Bank or hate to wait in the bank. Headache to make a transfer But If the amount is more than 1,000 USD, Consider � � T/T (Bank Transfer ) Check List We do not accept face-to-face cash payment. Contact Komachine if you want to use Cash Payment for above 1,000 USD. Cash Payment process We issue you an invoice with the bank information. Complete the payment through your friends or family in Korea. We send you a "Payment Message with Payment Receipt" after the remittance. We can ship your package in Korea via Local Courier (5,000 KRW = 4.5 USD) Contact us in case you need further information. Click to start Chat

How to Decide the shipping? Urgency Product Value Packing Size and Volume Incoterms Shipping Destination and cost Very Important Notice We do not accept DDP (Delivered Duty Paid) conditions. Because we cannot identify your country's exact duty and VAT. We accept only DAP (Delivered At Place) conditions. Shipping · Delivery Types ① Express Service (FedEX & DHL & UPS & TNT) Fastest, Safest, and Easiest Shipping Service. Intercoms: DAP Only, It's a door-to-door delivery service. It's Door-to-Door Service, and we deliver the package to your office or factory Best Choice for High Value and Urgent Package Average Shipping Weight: 1~300kg + Read more How to Calculate Express Service L x W x H (Length x Width x Height in cm) / 5,000 = Dimensional Weight (Kg) Packing Weight in Scale = Actual Weight (Kg) FedEx Charge whichever is higher (Dimensional Weight vs. Actual Weight) + Read More ② Air Cargo Fast and Safe Shipping Service. Intercoms: FCA (Free carrier) or CIP (Carriage and Insurance Paid to) Best Choice for High Value and Urgent Package Average Shipping Weight: 100~1,000kg + Read more How to Calculate Air Cargo L x W x H (Length x Width x Height in cm) / 6,000 = Dimensional Weight (Kg) Packing Weight in Scale = Actual Weight (Kg) Airlines Charge whichever is higher (Dimensional Weight vs. Actual Weight) Additional Cost (Trucking, Surcharges, Airport Charge, Insurance, Handling Charge) ③ Ocean (LCL · FCL) Economical shipping service for Heavy and Volumetric packages Intercoms: FOB Condition or CIF or CFR Conditions Best Choice for High Weight and Volume Average Shipping Weight: 50kg~unlimited + Read more How to Calculate FCL (Full Container Load) 20 Feet Container or 40 Feet Container or 40 Feet High Cube Container Additional Cost (Trucking, THC, Insurance, Handling Charge, and others) How to Calculate LCL (Less than Container Load) CBM Based (1CBM = 100cm x 100cm x 100cm) Additional Cost (Trucking, CFS Charge, THC, Insurance, Handling Charge, and others) ④ Ex Work Buyers and customers can handle shipping on their own. Komachine will arrange shipping documents. We Charge 20 USD for any Ex Work Terms + Read more ⑤ Courier (Korea) Fast and Safe Shipping Service. It's CIP Conditions (Carriage and Insurance Paid to your nearest International Airport) Best Choice for High Value and Urgent Package Average Shipping Weight: 100~1,000kg + Read more How to Calculate Courier (Korea) Standard Courier costs 5 USD per box. Special Courier costs 100~500 USD depending on weight, dimensions, and location. Contact us in case you need further information. Click to start Chat

How does Komachine decide on packing? Urgency Product Value Packing Size and Volume Shipping Destination Shipping Cost We are not responsible for any damages to the package if buyers do not follow our packing suggestions. ① PLASTIC BOX PACKING Shipping: Express Service (FedEx, DHL, UPS, TNT) Applicable Packing Weight: 1~30kg Water Proof Level: Splash Resistance Product Value: Up to 10,000 USD ② PAPER BOX PACKING Shipping: Express Service (FedEx, DHL, UPS, TNT) or Local Courier Applicable Packing Weight: 1~30kg Water Proof Level: Not Applicable (Weak) Product Value: Up to 1,000 USD ③ WOODEN VACUUM PACKING Shipping: Express Service (FedEx, DHL, UPS, TNT), Air Cargo, Ocean Cargo Applicable Packing Weight: Above 50kg Water Proof Level: 100% Product Value: Unlimited ④ PLASTIC / WOODEN PALLET PACKING Shipping: Express Service (FedEx, DHL, UPS, TNT), Air Cargo, Ocean Cargo Applicable Packing Weight: Above 50kg Water Proof Level: Splash Resistance Product Value: Unlimited ⑤ HARD CORRUGATED PAPER PALLET PACKING Shipping: Express Service (FedEx, DHL, UPS, TNT), Air Cargo, Ocean Cargo Applicable Packing Weight: Above 30kg Water Proof Level: Above 50% Product Value: Unlimited Contact us in case you need further information. Click to start Chat

Benefits of Express Service Fastest, Safest, and Easiest Shipping Service. Incoterms: DAP Only, It's a door-to-door delivery service. It's Door-to-Door Service, and we deliver the package to your office or factory. Best Choice for High Value and Urgent Package Average Shipping Weight: 1~300kg Very Important Notice We do not accept DDP (Delivered Duty Paid) conditions. Because we cannot identify your country's exact duty and VAT. We accept only DAP (Delivered At Place) conditions. How to Calculate Express Service? L x W x H (Length x Width x Height in cm) / 5,000 = Dimensional Weight (Kg) Packing Weight in Scale = Actual Weight (Kg) FedEx Charge whichever is higher (Dimensional Weight vs. Actual Weight) The different country zones have different price lists. + Read more Types of Express Service FedEx (Federal Express) DHL (Dalsey Hillblom Lynn) UPS (United Post Service) Contact us in case you need further information. Click to start Chat

Benefits of Air Cargo Fast and Safe Shipping Service. Incoterms: FCA (Free carrier) or CIP (Carriage and Insurance Paid to) Best Choice for High Value and Urgent Package Average Shipping Weight: 100~1,000kg Very Important Notice We do not accept D DP (Delivered Duty Paid) c onditions. Because we cannot identify your country's exact duty and VAT. We accept only DAP (Delivered At Place) conditions. How to Calculate Express Service? L x W x H (Length x Width x Height in cm) / 6,000 = Dimensional Weight (Kg) Packing Weight in Scale = Actual Weight (Kg) Airlines Charge whichever is higher (Dimensional Weight vs Actual Weight) Additional Cost (Trucking, Surcharges, Airport Charge, Insurance, Handling Charge) Types of Airlines We use different airlines depending on packing weight · volume, and destination. Types of Air Cargo Packing We use different packing depending on packing weight · volume, and destination. The most common packing types are the following. Wooden Packing Plastic Pallet Packing Hard Corrugated Paper Pallet Packing + Read more Contact us in case you need further information. Click to start Chat

Benefits of Ocean (LCL · FCL) Economical for the heavyweight and high-dimensional package. Incoterms: FOB Condition or CIF or CFR Conditions. Best Choice for the heavyweight and high-dimensional package. Average Shipping Weight: 100~Unlimited Very Important Notice We do not accept DDP(Deliverd Duty Paid) conditions. Because we cannot identify your country's exact duty and VAT. We accept only DAP (Delivered At Place) conditions. How to Calculate FCL (Full Container Load) 20 Feet Container or 40 Feet Container or 40 Feet High Cube Container Additional Cost (Trucking, THC, Insurance, Handling Charge, and others) + Read More How to Calculate LCL (Less than Container Load) CBM Based (1CBM = 100cm x 100cm x 100cm) Additional Cost (Trucking, CFS Charge, THC, Insurance, Handling Charge, and others) + Read More Types of Shipping Line We use different vessels depending on packing weight · volume, and destination. Types of Ocean Cargo Packing We use different packing depending on packing weight · volume, and destination. The most common packing types are the ones below. Wooden Packing Plastic Pallet Packing Hard Corrugated Paper Pallet Packing + Read more Contact us in case you need further information. Click to start Chat

Our Work Scope for Ex-work Safe Packing Preparation Package All Shipping Documents + Pick Up address Communication with your forwarding agent in Korea Safe Pick-up Arrangement and Notice Very Important Notice We do not book any Express Service with your account number except FedEx. Booking Service applicable for VIP Customers only (Transactions above 100,000 USD) We charge 20 USD for any Ex Work Terms as a Handling Charge. How to Calculate Ex Work? We charge 20 USD for any Ex Work Terms as a Handling Charge. Packing Costs may be applicable depending on the Terms and Conditions. + Read more Instruction of Ex-Work 1. Express Service ① We send you a commercial Invoice + Packing List + Product Pictures by email ② Pick-up address will be sent along with the documents. ③ You send us AWB (Air Way Bill) We do not book Express Service for you. 2. Air Cargo ① We send you a commercial Invoice + Packing List + Product Pictures by email ② Pick-up address will be sent along with the documents. ③ You must send us your local forwarding agent's contact information. ④ Once pick-up is done, we send you a notice and BL (Bill of Lading) Send us "Shipping Mark" in case we have to follow your format. 3. Ocean (LCL · FCL) ① We send you a commercial Invoice + Packing List + Product Pictures by email ② Pick-up address will be sent along with the documents. ③ You must send us your local forwarding agent's contact information. ④ Once pick-up is done, we send you a notice and BL (Bill of Lading) Send us "Shipping Mark" in case we have to follow your format. Contact us in case you need further information. Click to start Chat

Our Work Scope for Courier (Korea) Shipping Documents + Product Pictures Safe Packing and Packing Pictures Communication with your friends, family, partner, or colleagues in Korea. Delivery Notice Very Important Notice We are not responsible for any damages after delivery in Korea. How to Calculate Courier (Korea)? Standard Courier costs 5 USD per box. Special Courier costs 100~500 USD depending on weight, dimensions, and location. Instruction of Courier (Korea) ① We send you a commercial Invoice + Packing List + Product Pictures by email ② We must have an address with contact information in Korea. ③ We send you a Courier receipt. ④ We send you a notice for pick up and delivery. Contact us in case you need further information. Click to start Chat

Checklist for Quotation · Invoice Business Name Contact person and Contact number Billing and shipping address with postcode (Zip Code) PO# (Purchase Order Number) In case any Product Name + Model number with quantity. Payment terms Hs Code Lead Time Delivery · Shipping terms Required Documents Samples of Quotation · Invoice Once your RFQ is verified, we send you the price by email and then a quotation or invoice. 📥 Download Invoice Sample Contact us in case you need further information. Click to start Chat

Complimentary Shipping Documents CI/PL (Commercial Invoice and Packing List) AWB (Air Way Bill) or BL (Bill of Lading) Shipping Mark for Air Cargo and Ocean Cargo 1. CI/PL (Commercial Invoice and Packing List) CI/PL contains the necessary information for transactions and packing. CI/PL is necessary for customs clearance. 📥 CI/PL (Commercial Invoice and Packing List ) 2. AWB (Air Way Bill) or BL (Bill of Lading) AWB or BL will be sent along with the product and package pictures You can track the location of your package with the tracking number. 📥 FedEx AWB (Air Way Bill ) 📥 Ocean Cargo BL (Bill of Lading ) 📥 Air Cargo BL (Bill of Lading ) 3. Shipping Mark for Air Cargo and Ocean Cargo Shipping marks identify your package in the port or airport. 📥 Shipping Mark 4. CO (Certificate of Origin) CO certifies the product's origin is South Korea. Price: 50 USD Via Email and 100 USD via FedEx. CO will be issued by KCCI (Korea Chamber of Commerce) 📥 CO (Certificate of Origin ) 5. CoC (Certificate of Compliance) by Manufacturer or Komachine CoC certifies the product is made as per the buyer's requirements and specification. Price: 50 USD Via Email and 100 USD via FedEx. C0C will be issued by Komachine on behalf of the manufacturer. 📥 CoC (Certificate of Compliance ) 6. CQ (Certificate of Quality) by Manufacturer or Komachine CQ guarantees the quality of the product. Price: 50 USD Via Email and 100 USD via FedEx. CQ will be issued by Komachine on behalf of the manufacturer. 📥 CQ (Certificate of Quality ) Contact us in case you need further information. Click to start Chat

Notice Some documents are complimentary, but some documents are paid services. Certain documents are neither available nor applicable in every transaction. List of the documents Quotation · Invoice Catalog Datasheet · Specification Drawing Manual CI/PL (Commercial Invoice and Packing List) AWB · BL (Air Waybill · Bill of Lading) Shipping Mark Inspection Report (1st Party or 3rd party) Certificate (CO, CC, CQ, Mill Certificate, Type Approval Certificate) 1. Quotation · Invoice Once your RFQ is verified, we send you the price by email and then a quotation or invoice. + Read more 📥 Download Invoice Sample 2. Catalog The catalog shows the product information, specification, datasheet, and drawing. 📥 Download Catalog 3. Datasheet · Specification The datasheet · specification shows detailed information about the product. 📥 Download Datasheet · Specification 4. Drawing The drawing shows the dimensions and the weight of the product. 📥 Download Drawing 5. Manual The manual shows the operation and maintenance of the machine and parts. 📥 Download Manual 6. CI/PL (Commercial Invoice and Packing List) CI/PL contains the necessary information for transactions and packing. CI/PL is necessary for customs clearance. 📥 CI/PL (Commercial Invoice and Packing List) 7. AWB · BL (Air Waybill · Bill of Lading) AWB or BL will be sent along with the product and package pictures. You can track the location of your package with the tracking number. 📥 FedEx AWB (Air Way Bill) 📥 Ocean Cargo BL (Bill of Lading) 📥 Air Cargo BL (Billi of Landing) 8. Shipping Mark Shipping marks identify your package in the port or airport. 📥 Shipping Mark 9. Inspection Report (1st Party or 3rd party) An inspection Report issued by Manufacturer or Komachine is normally free. Additional charges are applicable for 3rd Party Inspection Services. 📥 Inspection Report 10. Types of Certificate 10-1. CO (Certificate of Origin) 10-2. CC or CoC (Certificate of Compliance) by Manufacturer or Komachine 10-3. CQ (Certificate of Quality) by Manufacturer or Komachine 10-4. Mill Certificate 10-5. Type Approval Certificate 10-1. CO (Certificate of Origin) CO certifies the product's origin is South Korea. Price: 50 USD Via Email and 100 USD via FedEx. CO will be issued by KCCI (Korea Chamber of Commerce) 📥 CO (Certificate of Origin) 10-2. CC or CoC (Certificate of Compliance) by Manufacturer or Komachine CC certifies the product is made as per the buyer's requirements and specification. Price: 50 USD Via Email and 100 USD via FedEx. Komachine will issue CC on behalf of the manufacturer. 📥 CC (Certificate of Compliance ) 10-3. CQ (Certificate of Quality) by Manufacturer or Komachine CQ guarantees the quality of the product. Price: 50 USD Via Email and 100 USD via FedEx. Komachine will issue CQ on behalf of the manufacturer. 📥 CQ (Certificate of Quality) 10-4. Mill and Material Certificate Mill and Material Certificate show you the information of materials and origin. 📥 Mill and Material Certificate 10-5. Type Approval Certificate Types Approval Certificates are generally applicable for parts for vessel and offshore plants. 📥 Type Approval Certificate Contact us in case you need further information. Click to start Chat

What's the Warranty Period? The standard warranty for every product is one year from the delivery from Korea The warranty period may vary depending on the manufacturer's warranty policy. How to claim the Warranty? We must identify the problem first with the pictures and issues. We provide the warranty service depending on the issues, terms, and conditions. Scope of Warranty Replacement of the machine or parts to new ones. Repair necessary parts and components. Refund the transaction. Contact us in case you need further information. Click to start Chat

How do we get technical Assistance? The scope of Technical Assistance will be discussed at the time of PO or Contract. We can provide both online and offline technical assistance (Chargeable) Scope of Technical Assistance Operation and Maintenance Manual (English) Online Video Conference Meeting (Zoom, Google Meet, or Microsoft Teams) Offline Engineer Visit Contact us in case you need further information. Click to start Chat

Price Factors of Installation Engineer or Operator cost: 500~2,000 USD depending on the scope of work Accommodation: At least 4 Star Hotels (Depending on Countries) Flight: Direct Flight Preferable + Premium Economy Class Examples of Installation Cost Manpower: 1~2 Engineers (Mechanic and Electrical Engineer) Working Hours: 8 Hours per day Working Days: 3 Days Travel Days: 1 Day (Round Trip) Country and City: Vietnam, Ho Chi Minh Price Structure Manpower Price: 1,000 USD x 2man x 5 Days = 10,000 USD Accommodation: 200 USD per day x 2 Engineers x 4 days = 1,600 USD Flight from Korea to Ho Chi Minh: 600 USD x 2 = 1,200 USD Total: 12,800 USD Buyer's supply scope Airport Pick up Local Transport Field manpower (To be discussed) Forklift or crane, if necessary Utility (Water, Air, Gas, Electrical connection works) Contact us in case you need further information. Click to start Chat

What can we do? We provide After Sales Service only to customers with transactions with us. If you have no transactions with us, we can only offer the spare parts. How to solve your problem? Take as many pictures as possible or take a video (Send us YouTube Link) Please elaborate on issues and problems as detailed as possible Please send us the details via Email or WhatsApp. Contact us in case you need further information. Click to start Chat

When to Refund? Out of stock without prior notice Price increase without prior notice Delay in delivery without prior notice Before PO was sent to the supplier by Komachine Major fault or mistake is made by Komachine Others (Mutual agreement between buyers and Komachine) When not to Refund After PO was sent to the supplier by Komachine Delay in custom clearance both in Korea and Buyer's Location Buyers make major faults or mistakes Refund Information for T/T (Bank Transfer) Your Payment Receipt Beneficiary Name Bank Name Account Number Swift Number Bank Address with Country Bank Phone Number Refunds will be done in a max of 48 hours. Refund Information for PayPal Refunds will be done in a max of 24 hours Your Email Address Contact us in case you need further information. Click to start Chat

What is Credit Report? Company's Credit Rating History Conapnys' Credit Rating Company's Financial Standing within the Industry Cash Flow Rating Financial Highlights Financial Ratio Highlights (Growth, Profitability, Stability, Activity) How much is Credit Report? Credit Report A: 100 USD (Business Information + Credit Information) Credit Report B: 300 USD (Credit Report A + Financial Highlights) Credit Report C: 500 USD (Credit B + Offline Information) Download Sample Credit Report Contact us in case you need further information. Click to start Chat

Terms and Conditions Please read these terms and conditions ("terms and conditions", "terms") carefully before using [ https://www.komachine.com ] website (“website”, "service") operated by [KOMACHINE] ("us", 'we", "our"). Conditions of use By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. We only grant use and access to this website, its products, and its services to those who have accepted its terms. Age restriction You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. [name] assumes no responsibility for liabilities related to age misrepresentation. Intellectual property You agree that all materials, products, and services provided on this website are the property of [name], its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the [name]’s intellectual property in any way, including electronic, digital, or new trademark registrations. You grant [name] a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement. User accounts As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion. Third-party website and content The Site may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites. Applicable law By visiting this website, you agree that the laws of the Republic of Korea, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between us and you, or its business partners and associates. Disputes Any dispute relating in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court Republic of Korea and you consent to the exclusive jurisdiction and venue of such courts. Indemnification You agree to indemnify our and its affiliates and hold us harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel. Limitation on liability We are not liable for any damages that may occur to you as a result of your misuse of our website. We reserve the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between us and the user, and this supersedes and replaces all prior agreements regarding the use of this website. In case of queries please contact the email below. data@komachine.com