Specific and Clear

RFQ must be specific and clear. If not then we do not respond to any RFQs.

Business Information

We often verify buyers' or customer's business information. If verification is failed then we do not respond to any requests.

Terms & conditions

Please read the terms & conditions before using "Buying Service" from Komachine.

Bank Transfer

Bank Transfer or T/T(Telegraphic Transfer)is the most standard payment option, which covers more than 90% of the total transactions in Komachine.

Paypal(Credit Card)

Buyers or customers cans choose Paypal(Credit Card) depending on total amount and convenience.

Net Payment

Net Payment is acceptable only with the multinational company or stock listed company.

Cash Payment

In case you want Cash Payment, then please contact Komachine before you purchase.

LC(Letter of Credit)

LC(Letter of Credit)is acceptable only above 10,000 USD Transaction amount. We do not accept LC from Bangladesh and Pakistan for the moment.

Express Service

FedEx, DHL, UPS, TNT will take 2~5 days after pick up.

Air

Air Cargo service is available anywhere in the world depending on package condition(Value and Packing)and destinations countries.

Ocean

Ocean Shipping is available anywhere in the world depending on package condition(Value and Packing)and destinations countries.

Ex Work

Buyers or customers can directly handle the shipping from Komahcine warehouse.(The packing will be completed by Komachine)

Warranty

Komachine provides standard 1 year warranty for machine, equipment, parts and products.

Technical Assistance

Komachine provides Instant 24/7 Technical Assistance to the customers who purchased any machines, equipment, parts and products from Komachine.

Installation

Komachine install machine·equipment in more than 50 countries, however, please contact Komachine for terms and conditions.

After Sales

Komachine provides Intant 24/7 after service to the customers who purchased any machines, equipment, parts and products from Komachine.

Documents

Komachine provides necessary doucuments related to machine, equipment, parts, products, shipping and transactions.